FAQ

I received a non corresponding item: what do I have to do?

If you receive one or more non-corresponding products, inform us within 72 hours by writing an email to  deangelis.emporiodeltessuto@gmail.com pointing out the chosen article and the received one, and your phone number. You will be contacted as soon as possible in order to carry out the necessary examinations and the potential substitution.

I would like to know further details on the products’ characteristics.

If you cannot find the information you would like on the product profiles, our staff will be glad to reply to your questions. Write an email to deangelis.emporiodeltessuto@gmail.com or contact us to the following number +39 070 946004.
Otherwise, reach one of our sale points in Cagliari or Assemini to receive assistance.

Where can I find the Emporio del Tessuto sale points?

You can visit our retail stores in Cagliari and Assemini. You can find all the indications in the “contact” section of the website.

It is possible to place an order out of Italy?

Of course, we can deliver worldwide. You only need to specify the addressee of the order.

Which are the guarantees of Emporio del Tessuto on the safety and privacy of my personal data?

Read our privacy section in order to obtain all the information regarding the treatment of personal data.

I forgot my password. What do I have to do?

Click on LOGIN and then on “You forgot your password”. We will ask you to indicated your email address and we will send an email with the new password, that you can use to login to the Emporio del Tessuto website.

How can I modify my personal data?

Login to the website and get to the section “MY ACCOUNT”. In the section PERSONAL INFORMATION you can modify the data previously inserted.

Where is my order?

We will send you an email for each step of the order, which will inform you about the stage of the order. Alternatively, you can check the section MY ORDERS login in on the Emporio del Tessuto website.